Privacy Policy for London Removals UK

At London Removals UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

Personal Information: When you submit a request for removal quotes, we may collect your name, contact information (such as your phone number and email address), and details related to your removal needs (e.g., moving location and size of property).
Automatically Collected Information: We may collect data about your interactions with our website, such as your IP address, browser type, and browsing history, using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Connect you with selected London removal companies based on your request.
Communicate with you regarding your request, updates, or other relevant information.
Improve our website and ensure content is presented effectively.
Monitor and analyze usage trends and user preferences.

3. How We Share Your Information

We may share your personal information with:

Partnered Removal Companies: To provide you with quotes, we share only the necessary details with selected removal companies in London. These companies are bound by privacy obligations to protect your data and will only use it to provide you with removal quotes.
Service Providers: We may employ third-party companies to assist with our website operations (e.g., data analysis, email delivery), who will have limited access to your information solely to perform these tasks on our behalf.
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of London Removals UK and our users.

4. Cookies

Our website uses cookies to enhance your experience. Cookies help us understand which sections of the website are most visited and improve user experience. You can manage your cookie preferences or disable cookies through your browser settings.

5. Data Retention

We will retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. If you wish to delete your data, please contact us, and we will accommodate your request unless we are legally obligated to retain certain information.

6. Data Security

We take the security of your information seriously and use appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of any inaccurate information.
Erasure: Request deletion of your data when it is no longer necessary for our purposes.
Restriction of Processing: Request to limit how we process your data in certain circumstances.

To exercise these rights, please contact us using the details below.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically. Your continued use of our website after any changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:

Email: info@londonremovalsuk.com
Address: London Removals UK, 71-75 Shelton Street, London, WC2H 9JQ

This Privacy Policy is effective as of 05.11.2024.